Instead of actually doing something constructive and coming up with a solution to the mess that is commuter rail – you can almost hear a new passenger coach being set alight as you read the tweet – Prasa announced it was convening a “war room”.
Much in the style of those other wannabe fighters, the Economic Freedom Fighters – which decides its moves at a “war council” – Prasa was perhaps trying to sound efficient and effective. However, it’s not good to send out a message that you are entering into a battle.
Who is your enemy? What weapons are you using? What will be the collateral damage? Commuters are your customers.